FAQs

Frequently Asked Questions

We’ve pulled together a list of frequently asked questions (FAQs) about who we are, what we do and how you can get involved. If you have a question that hasn’t been answered below, then please get in touch.

General

ActiveMe 360 is proud to be founded as a ‘Community Interest Company’ (CIC), or more commonly known as a Social Enterprise.

Social enterprises are businesses that are changing the world for the better. Like traditional businesses they aim to make a profit but it’s what they do with their profits that sets them apart – reinvesting or donating them to create positive social change.  

As a proud Social Enterprise we ensure 65% of profits we make are reinvested back into local communities to encourage positive social change for your children and your family. Meaning when you choose us, your community benefits.

To find out more visit www.socialenterprise.org.uk.

Everything we do must comply with the rules, operations and definitions of a CIC (a.k.a. a Social enterprise). We are required by law to submit an annual report that details the activities we have undertaken and how this has directly benefited the community. As a CIC we must ensure at least 65% of any profits we make are reinvested back into your community or into the company to benefit the communities we serve. One of our founding principles is to be transparent in everything we do, which is why all our reports are available for you to see on our website.

To find out more about CIC companies, click here.

To be a CIC (a.k.a. a Social Enterprise) we legally have to reinvest at least 65% of any profits we make back into the communities we serve. Your community.

We achieve this by:

  1. Reinvesting directly into our communities using the power of physical activity, sport and education to tackle an array of social issues. To find out more, click here.
  2. Reinvesting back into the company to benefit our communities, for example in employing new team members to develop, manage or deliver targeted projects.

In keeping with our aims as a social enterprise, it has always been our ambition to not only invest in and care for our communities, but also the people who make ActiveMe 360 what it is.

Becoming a real living wage employer means that we have committed  to ensuring everyone over the age of 18 who works for ActiveMe 360 receives at least the real living wage, calculated and based on what people need to live, taking into account multiple factors that the Government calculation doesn’t.

You can find out more details, including our obligations as an employer, by visiting – Living Wage Employer.

As part of our commitment as a social enterprise to reinvest in the communities we work in, we’ve developed a green strategy to help us reduce our impact on the environment and make informed decisions that work to tackle the climate crisis. Setting a clear vision and strategy ultimately enables us to make better decisions that align with our wider company goals and reduces the negative impact we leave on our planet.

We are the first education and sports provider in Hampshire to offset our carbon footprint from service delivery, ensuring when you work with us there is no adverse environmental impact.

In our multi-phase green strategy, we will be starting with offsetting our travel carbon footprint. Being a part of a service led industry means our team travel far and wide to continue our mission. It’s a part of the job that we love as it means meeting new people and working in new communities to improve the physical, mental and social health and wellbeing of children and young people.

But it also means our travel carbon footprint can get pretty big. Our green strategy officially launched on April 22nd 2022, however, our tracking started from January 1st. From this date, and every month following, our team will record their mileage so we know our carbon footprint.

Every quarter, we will review these miles and then purchase the relevant number of trees and invest in worldwide projects that will offset this carbon footprint. We will do this through social enterprise and environmental organisation, Ecologi.

Our sister company, Active Futures, delivers training and apprenticeship programmes to young people and adults, ensuring we continue to inspire and empower future generations to lead the change on health and wellbeing.

We provide a range of services for all ages, to support our vision and mission – ‘to inspire everyone to lead active and healthy lifestyles to support and improve physical, mental and social wellbeing using the power of physical activity, sport and education’.

These include:

  • Our Active Schools Programmes – Providing tailored Physical Education, Sport Coaching and Active Learning sessions for Primary Schools.
  • Our Active Clubs – Providing extra-curricular sport, activity and active learning sessions, including wrap-around care for schools – i.e. breakfast and after school clubs.
  • Our Active Holiday Courses – A great way to keep children active during the school holidays, providing tailored and flexible childcare with an emphasis on physical, mental and social development and wellbeing.
  • Our Active Communities Programme – Running targeted community projects through reinvesting the profits we make, supporting the most vulnerable in our communities and tackling an array of social issues.
  • Our sister company Active Futures – delivering training and apprenticeship programmes to young people and adults, we will inspire and empower future generations to lead the change on health and wellbeing.

Yes. Inline with the regulations set by external bodies, we have £10 million Public Liability Insurance.  

All of our team members hold the appropriate qualifications to deliver our services and meet the needs of those we work with.

These include:

  • Enhanced Disclosure and Barring Service (DBS) Certificate.
  • First Aid Certificate.
  • Safeguarding Certificate and supporting additional qualifications.
  • Level 3 Certificate in Primary School Physical Education Specialism (PESS).
  • Level 2 Multi-Skills Certificate.
  • Level 2 Coach Award from the National Governing Body of the specific sport.

In addition, we provide regular CPD training for all team members and ensure a rigorous and effective quality assurance strategy is in place. 

Whether you want to join our team or support us in achieving our mission, there are a number of ways you can get involved:

  • Check out our latest vacancies and apply for a job with us here.
  • Become an official ActiveMe 360 Ambassador or Young Ambassador.
  • Become an official ActiveMe 360 Sponsor and Community Champion.
  • Become an official ActiveMe 360 Community Partner.
  • Complete your Work Experience or Placement with us.
  • Volunteer as a Community Activator.
  • Enrol in an Active Futures training course or apprenticeship.

Absolutely not. We understand not everyone likes sport which is why we aim to have a number of alternative services and projects to keep you active, healthy, and enhance your wellbeing. 

Wellness is an active process of becoming aware of and making choices toward a healthy and fulfilling life. It is more than being free from illness, it is a process of change and growth.

The National Wellness Institute defines it as “…a state of complete physical, mental and social wellbeing.”

Physical wellbeing is about maintaining a healthy body through regular physical activity or exercise, eating well,  getting enough sleep and paying attention to signs of illness and seeking help when needed. The physical benefits of feeling good often lead to psychological benefits of enhanced self-esteem, self-confidence, control and determination.

Mental wellbeing relates to understanding and managing your feelings and how this may impact on behaviours, including the degree to which a person feels positive and enthusiastic about themselves and their life.

The World Health Organisation defines it as;

“Mental health is not just the absence of mental disorder. It is defined as a state of well-being in which every individual realizes his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community.”

We can improve our mental wellbeing by developing positive and creative thinking, self-motivation, developing resilience and perseverance, managing emotions, building confidence and self-esteem. 

Social Wellbeing is the extent to which you feel a sense of belonging and social inclusion. Lifestyles, ways of living together, value systems, traditions and beliefs are all important to our social wellbeing and quality of life.  

We can improve our social wellbeing by improving our social skills such as communication, building strong and positive relationships, teamwork, decision making, being responsible, being independent, problem solving and conflict resolution.

Active living is a way of life that integrates physical activity into your everyday routine, essential for physical and mental health and wellbeing – the more we do the more we benefit. The Chief Medical Officer recommends children and young people should engage in at least 60 minutes moderate to vigorous intensity physical activity each day, whilst adults should engage in at least 30 minutes per day.

Healthy living is about eating well, with a varied diet to meet our energy needs and support our active lifestyle.

Leading an active and healthy lifestyle is proven to support and improve physical and mental wellbeing, the benefits of which can also enhance social wellbeing.

My Booking

You can read our ‘Booking Terms and Conditions’ by clicking here.

Yes we do. You can read our video and photo consent policy by clicking here.

If you have any further questions please do not hesitate to contact us by email hello@activeme360.com or by calling 02382 511844

Sometimes your booking confirmation email may end up in your email spam or junk folder, we recommend checking there first.

We also suggest you check the email address we hold for you.

If you still cannot locate it, don’t worry, just get in touch with us and we will send you another one.

Please note

If you chose to pay by Bank Transfer or onsite, your booking will not be confirmed until full payment has been received, your booking with us is ‘on hold’. Please be rest assured though, we have allocated your booking places on our course.

If you chose to pay by Bank Transfer or onsite your booking is ‘on hold’ until we receive full payment.

Please be rest assured though, we have allocated your booking places on our course.

If you want to make a payment earlier, please get in touch and we’d be happy to help: hello@activeme360.com or by calling 02382 511844.

Please see our ‘Booking Terms & Conditions‘ for our cancellation and changes policy.

If you purchased our ‘360 Flex-Pass’ when you made your booking you can make free of charge changes, or cancel your booking and get a full refund up to 24 hours before your booking is due to start.

What to wear?

  • Comfortable clothing suitable for the days weather conditions – it is always a good idea to pack a coat or waterproof jacket!
  • Comfortable footwear, i.e. trainers – no heels, crocs, sandals etc.
  • Hat (if the Sun is out!)

For our football camps, please add:

  • Football boots and/or artificial turf trainers or moulded stud boots.
  • Shin pads.
  • Goalkeeper gloves if desired.

What to bring?

  • Packed lunch – to help us with any possible nut allergies we ask you to avoid nuts.
  • Still drink, ideally water in a refillable bottle – no fizzy.
  • Healthy snack for a mid-morning break – As a passionate advocate of healthy lifestyles we do not allow sweets on our courses.
  • Change of clothes.
  • Sunscreen – Please be aware that all children will be required to apply their own sunscreen.

We passionately believe children’s use of technology is positive for their development, health and wellbeing if it is used correctly, in moderation and balanced with a healthy active lifestyle. Therefore, we encourage all tech to be left at home for the duration of our courses. If any devices are brought by children to our courses we will not be held accountable for any loss.

Yes we do. As an Ofsted registered childcare provider we are able to accept Childcare Vouchers
for our Active Holiday Camp programmes.

Our registration number is 2565377. Please note, you are unable to use childcare voucher payments for non-Active Holiday Camp services.

Our Ofsted registered venues where we are able to accept Childcare Vouchers are;

  • Our Ofsted registered venues where we are able to accept Childcare Vouchers are;

    • Swanmore Leisure – Setting No. 2565378
    • Toynbee School – Setting No. 2677660
    • Orchard Lea Schools – Setting No. 2677662

We accept Childcare Vouchers from the organisations listed below:

  • Government Tax Free Childcare Scheme
  • Edenred (P21272872)
  • Sodexo (Ref 905909)www.activeme360.com
  • Fideliti (Ref ACT082C)
  • Care4 (71626744)
  • Kiddivouchers
  • Fair Care (Ref ACTI0220)
  • Computershare (ID 0026538060)
  • Co-Operative Flexible Benefits (Acc. no. 85121014)
  • Enjoy Benefits
  • Childcare Grant Payment Service (CCG7725768)

If you intend to pay for your booking with us using Childcare Vouchers you must process the payment with your provider (listed above). Once processed it takes up to 10 days to reach our account, once full payment has been received, we will log it against your booking and your booking will then be confirmed. IMPORTANT – We cannot confirm your booking until full payment has been received into our bank account.

Physically Active learning Programmes

Physically Active Learning (PAL) is an alternative learning style using physical activity to enhance confidence, learning and attainment in curriculum subjects such as our English and Maths on the Move programmes.

All learning outcomes of the Maths and English curriculum for KS1 and KS2.

  • SATS booster.
  • Group interventions.
  • Gifted & Talented sessions.
  • Curriculum enrichment.
  • School holiday activities.
  • Transition programmes.
  1. Select your bespoke booklets to meet the needs and current learning of the pupils during the 12 week programme.
  2. Each session covers a different topic and at the start of each session pupils complete 5 questions.
  3. Next, pupils implement the methodology into physical activities, applying the learning to real life situations with the support of our educator.
  4. To finish, pupils complete 5 further questions.
  5. See the pupils improvements!

No pupil is the same, we get that, which is why you can tailor sessions to suit pupils’ individual requirements. Use the programme as a way to support those who need extra support, or as a way to extend the learning of those who are already achieving their targets.

The results show that, whatever the pupil’s pre programme confidence level, it is boosted upon completion of Maths or English on the Move.

Funding is accessible through several streams:

  • PE & School Sport Premium – addresses key indicators and raises the profile of PE and sports across the school, as a tool for whole-school improvement.
  • Pupil Premium – raise the confidence and attainment of pupils and ‘close the gap’.
  • Maths Budget – introduce innovative methods and help people achieve national standards in maths.
  • English Budget –  introduce innovative methods and helps your pupils achieve national standards in English.

Tracking pupil progress is paramount. We will provide qualified and experienced educators and learning materials, in addition to sharing the impact of MOTM or EOTM via an online platform and regular reports.

The MOTM/ EOTM programme is designed, and quality assured by qualified teachers. Our PAL Educators complete intensive training which has been created and delivered by qualified teachers.

In addition to the PAL training, each Educator has completed the Level 3 PESS Certificate, which is best practice qualification for non-QTS educators supporting in Primary Schools.